Dunia Brackeniers holds a Master of Law from UCLouvain, and a specialised Master’s degree in Intellectual Property and ICT Law from KU Leuven. Her areas of interest include Data, Privacy, AI, IP/ICT and business law. Alongside her legal studies, she completed a Bachelor’s degree in music at the Royal Conservatory of Namur, illustrating a diverse background combining legal and artistic training. Dunia speaks French, English and has a good command of Dutch.
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Website Terms of Use

Effective since: 2 June 2026

1. Legal information about KaizenLaw2. Acceptance3. Accessibility and Operation of the Website4. Use of the Website5. Links to and on Other Websites6. Intellectual Property Rights7. Complaints8. Updates and Language Versions9. Validity of Contractual Clauses10. Applicable Law and Competent Court

1. Legal information about KaizenLaw

 1.1         The website https://www.kaizenlaw.eu (hereafter: the “Website”) is managed and operated under the responsibility of:

​ ​KaizenLaw

​ ​Charlotte De Raef SRL

​ ​Hertstraat 38,3090 Overijse

​ ​N° BCE : BE0758.448.146

1.2         The Website provides the user with information regarding KaizenLaw's areas of legal expertise, its attorneys and the services they offer (hereinafter: the "Service").

1.3         Any question or complaint relating to the Website, these Terms of Use, the Privacy Policy and Cookie Policy can be directed to KaizenLaw at the above address or at the following e-mail address: info@kaizenlaw.eu.

2. Acceptance

 2.1         Access to the Website is subject to these Terms of Use, the Privacy and Cookie Policy and applicable laws and regulations. Consequently, access to or use of the Website implies full and unconditional acceptance by the User (hereinafter referred to as the "User") of these Terms of Use, and the acknowledgment of the Privacy and Cookie Policy.

2.2         These Terms of Use and the Privacy and Cookie Policy only relate to the relationship between the User and KaizenLaw with regard to the use of the Website and the Service. They can be consulted at any time on the Website.

3. Accessibility and Operation of the Website

 3.1         KaizenLaw will, insofar as possible, ensure that the Website is up-to-date and remains accessible to a normal number of Users. KaizenLaw does not guarantee that the functions of the Website will be available without interruption or error, that defects are immediately corrected or that the server that makes them available is free of viruses or other harmful components.

3.2         KaizenLaw cannot be held liable for loss or damage, of whatever nature, which is the result of suspension, interruption, (technical) disruption, delay, difficult accessibility and / or termination of the accessibility of the whole or a part of the Website or viruses or other harmful elements that are present on the Website.

3.3         If the User finds an error, virus or other harmful elements on the Website, he / she is requested to communicate it to KaizenLaw at the following address: info@kaizenlaw.eu, so that the necessary measures can be taken. KaizenLaw advises the User in any case to install firewalls, antivirus and other necessary security software on his computer to prevent damage.

3.4         KaizenLaw reserves the right to suspend or stop the Website in whole or in part, at any time, without justification and without prior notice.

4. Use of the Website

4.1         The User agrees to use the Website only in accordance with its purpose, to the exclusion of any other purpose.

4.2         The User is obliged to ensure that all information he or she communicates to KaizenLaw (including via e-mail) is accurate and up-to-date.

4.3         The User agrees to use the Website in good faith and to respect the prevailing legislation, and in particular to refrain from:

-        sending to KaizenLaw false or misleading communications, or communications that are obscene, racist or xenophobic, insulting, deceptive, offensive, harmful, violent, threatening, harassing, slanderous, or infringing on intellectual property rights;

-        providing e-mail addresses or other personal data of third parties to KaizenLaw without the prior consent of the individuals involved;

-        sending to KaizenLaw any communication that violates the rights of a third party or damages them in any way (intellectual property rights, privacy, trade secrets, etc.);

-        copying any literary, artistic, visual or audio-visual content of the Website for other purposes than personal consultation;

-        extracting, by definitive or temporary transfers, all of or part of the content of the Website, or all of or part of one or different types of data available on the Website, no matter the extraction method used;

-        reuse, through public disposal of all of or some of the content of the Website, or all of or part of one of the different types of data available on the Website, no matter the form ; 

-        sending to KaizenLaw any communication that refers to illegal websites or websites with inappropriate content;

-        using the Website to send unsolicited spam, pyramid schemes or similar fraudulent processes;

-        circumventing technical protection measures for documents and multimedia;

-        taking any action that may adversely affect the proper functioning of the Website, the Service, including the use of computer viruses, ransomware or mass mailing;

-        gaining (or attempting to gain) unauthorized access to (a part of) the Website or equipment (hardware and software) used for the proper functioning of the Website;

-        using of a false name, a pseudonym or use of the identity of someone else or of an entity;

-        using of the Website for purposes other than those described in these Terms of Use.

4.4         KaizenLaw can not be held responsible for any non-compliance by the User with the Terms of Use, the Privacy and Cookie Policy and / or prevailing legislation. The User holds KaizenLaw harmless against any action, claim or complaint from third parties (including public authorities) with regard to his/her use of the Website.

4.5         The User uses the Website entirely at his/her own risk. The Website, the components and all information, software, facilities and associated services are offered as they are, subject to availability without any form of guarantee (explicit or implicit) and within the limits of the applicable legislation.

4.6         KaizenLaw can not be held responsible for any loss or damage (direct, indirect, tangible or intangible) arising from the use of the Website and its components or the inability to use the Website in whole or in part.

4.7         The User is obliged to inform KaizenLaw immediately in writing if he/she becomes aware of inappropriate behaviour or prohibited use related to the Website, by sending an e-mail to info@kaizenlaw.eu.

5. Links to and on Other Websites

 5.1         Links to other websites can be displayed on the Website. Other websites may hold links to the Website. These third-party websites are not operated by KaizenLaw, which can not be held liable for their operation, content and use. Unless expressly stated otherwise by KaizenLaw on the Website, the existence of such links does not imply any approval by KaizenLaw regarding these Third Party websites or the use that could be made of them, nor any association or partnership with the operators of this Website(s).

6. Intellectual Property Rights

6.1         The Website and its components (trademarks, logos, graphics, photos, animations, videos, music, texts, etc.,) are the property of or duly licensed to KaizenLaw. They are protected by intellectual property rights (including copyright, design rights, trademarks, etc.) and may not be reproduced, used or distributed without the prior written consent of KaizenLaw or, as the case may be, the relevant right holder.

6.2         KaizenLaw grants to the User a non-exclusive, non-transferable license, for an indefinite period of time and at any time and without giving reasons, to gain access to the content of the Website, to view it and  download it only for display purposes. The User may also print a copy of the content displayed on the Website for his personal needs, provided that he does not modify the content of the Website in any way and keeps all the mentions of authorship and origin of the Website. Reproduction is therefore only permitted for strictly personal purposes within the meaning of article XI.190 5 ° of the Belgian Code of Economic Law.

6.3         Any use of the Website and its components that are not covered by this article is strictly prohibited.

7. Complaints

7.1         Every claim/complaint of the User regarding the Website will be communicated in writing within eight (8) calendar days after it has become known that there is a reason to do so. The absence of any dispute in accordance with the aforementioned rules implies unconditional acceptance by the User of the fact that gives rise to the claim and, de facto, the definitive waiver of any claim under this point.

8. Updates and Language Versions

8.1         KaizenLaw reserves the right, at any time and without prior notice, to change/update these Terms of Use and the Privacy and Cookie Policy, as well as the access to the Website and its content. These changes are binding for the User(s) each time the Website is visited. It is therefore recommended to consult them at every use of the Website ; the date of last modification is indicated at the top of these Terms of Use.

8.2         In case of differences between the language versions of these Terms of Use and/or the Privacy and Cookie Policy the English version has priority.

9. Validity of Contractual Clauses

9.1         If KaizenLaw does not use / invoke one of the provisions of these Terms of Use for a period of time, this cannot be interpreted in any way as a waiver to enforce these rights at a later date.

9.2         The nullity, invalidity or unenforceability of some of the provisions implies by no means the

invalidity of all provisions. The provision that is wholly or partially invalid, void or unenforceable is considered unwritten. KaizenLaw undertakes to replace this provision by another who, as far as possible, pursues the same goal.

10. Applicable Law and Competent Court

10.1      The validity, interpretation and / or execution of the Terms of Use are only subject to Belgian law, to the maximum extent permitted by the prevailing rules of private international law.

10.2      In the event of a dispute concerning the validity, interpretation or implementation of the Terms of Use, the courts of the judicial district of Brussels are exclusively competent.

10.3      Before launching legal proceedings, the User and KaizenLaw will aim to resolve the dispute amicably. That is why they will first contact each other’s, and if appropriate and necessary, reach out for mediation, arbitration or any other alternative dispute resolution method.